There are ways in which graphics and animation can attract visitors to your website, but do you know how many of those could be turned into customers? The reason why visitors are not becoming clients could be due to a simple misunderstanding - That is the problem that miOOt online chat software solves.
miOOt is a visitor tracking and " Live Chat software, live help software " tool, which captures the visitor’s info on a real time basis and provides opportunity to initiate a communication channel with the visitor to your web site. In other words miOOt live chat is your virtual representative and keep watching the visitors and enables one-on-one live support assistance in real-time.
General Features
Monitor multiple websites
Local Time zone settings
Multi lingual support
.Net based OperaTor console
WebTop - a browser based operator console (Launching soon)
Interactive customer control panel
Customizable Sound alerts
E-mail signature
Integrated Knowledge Base and FAQs.
Visitor Tracking
Real time visitor tracking
Detailed visitor geographical statistics
Visitor's local time
Privileged visitor settings
Visitor notes and contact Details
Visitor history
Show available time
Auto invite for chat
Search engine integration
Visitor filtering
Offline messages
Chatting
Proactive chat
Choose operator
Operator photo to visitor
Chat Queue/ request based
Secured live chat
Holding messages in different time interval
Accept chat request based on seniority
Chat Forward
Multi operator chat conference
Operator/visitor chats save option
Email chat transcripts
Party is typing indication
Push URL
Push Image
Canned Messages
Spell Check
Time Stamp with show/hide option
Auto save chat transcription
Operator - Operator Chat
Internal Operator chat
Offline messages
Multi operator conference
Operator chat archive
